Reservation Information

Reservations and Tickets
Passengers Requiring Special Assistance
Fuel Surcharge(International Flights)
Insurance Surcharge
Carry-on Baggage
Bulky Baggage
Free Baggage Allowance :Checked Baggage
Excess Baggage
Restricted Articles
Dangerous Goods
Carriers with Endorsement Waiver Agreement
Expensive, Valuable and Fragile Articles
Carriage of Animals
Communication Assistance
Wheelchair
Special In-flight Meals
Notice
Dangerous Goods
The following dangerous goods cannot be carried as either checked or carry-on baggage. Explosives (inc. fireworks), compressed gases (inc. butane gas cassettes and O2 bottles for sport use), flammable liquids and solids (inc.(*1)excessive volume of matches and lighters, alcoholic beverages exceeding (*2)70pct), poisons including all kinds of insecticides (spray, smoke, non-smoke, powder-type and so on), corrosives, oxidizing materials, radioactive materials and any other items which may endanger the flight.
(*1)
One lighter, a few matches per person are allowed only as carry-on.
(*2)
Carriage of alcoholic beverages exceeding 24pct but not exceeding 70pct is limited to 5liter in total per person whether it is checked or hand-carried.

Carriers with Endorsement Waiver Agreement
Japan Airlines International (JALI) and each of the following carriers have commercial agreements wherein endorsement will be waived on your passenger tickets for the flights to be changed from the respective carriers to JALI or v.v. between Japan and each country of origin of the respective carriers. For details,please contact JAL office or respective carriers. (Except on codeshare flights)

AA:AMERICAN AIRLINES
AY:FINNAIR
BA:BRITISH AIRWAYS
CX:CATHAY PACIFIC AIRWAYS
IB:IBERIA, AIRLINES OF SPAIN
LA:LAN
MA:MALEV - HUNGARIAN AIRLINES
QF:QANTAS AIRWAYS
RJ:ROYAL JORDANIAN


Expensive, Valuable and Fragile Articles
Valuables such as cash, jewelry, work of art, antique, securities, bill of exchange, documents, travel documents (passport, alien registration card etc.), gift coupons, bankbook, check, commuter pass, key, computer and its accessories, cell phone, camera, digital camera, data, watch, memento etc. should not be included in checked baggage but are to be kept by the passenger. We will not be liable for any loss of or damage to such articles.
We shall not be liable for any damage to fragile articles such as musical instruments, sports equipments (surfboard, scuba gear, ice skate, bicycle etc.), ceramics, glass articles, liquors etc.
Further, baggage is designed to protect the contents. We do not assume liability for minor damage, such as scratches, scuffs, dents, cuts, and dirt resulting from normal wear and tear, over packing, over weight baggage; loss of detachable parts such as wheels, handles, name tags, and belts.


Carriage of Animals
Carriage of animal is limited to some pets. Please check with the nearest JAL office or Reservations for details.

Communication Assistance
Communication device for guests with hearing and speech impairment is available at the ticket counter of all airports and city branch offices in Japan and in the cabin of all our aircraft.
Boards are specially designed for JAL GROUP and may be used for written communication.


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