Upgrade Point: Usage for International flights

We innovated an electronic-point system instead of sending upgrade certificates to our Top-Tier members.
Upgrade award will become much more useful since you can freely choose the usage of Upgrade Points for domestic flights or international flights according to your request.

You don't have to carry your upgrade certificates with you any more!
You can make reservations for international flights through the JAL website.

For International flights, the next higher class of service would be applicable.

How to use Upgrade Points for International flights

In advance
Through the JAL website in advance
1.Reservation and purchase of the tickets with the eligible booking classes
2.Application for upgrade to the next higher class of service using Upgrade Points
On the phone in advance*
1.Reservation and purchase of the tickets with the eligible booking classes
2.Application for upgrade to the next higher class of service using Upgrade Points
Application at the airport(except Paris, Hanoi)
1.Reservation and purchase of the tickets with the eligible booking classes
At the airport on the day of departure
Receiving the boarding pass: Through the automatic check-in machine or at the check-in counter.
Check-in at the airport: Reservation of the next higher class with Upgrade Points.
How to arrange

*Please contact the JMB Center/JMB Award Reservation Desk of each membership region.

Checking Upgrade Points Balance

Your Upgrade Point and Class J-e Coupon balances can be checked after logging into your account.
Please click on “Upgrade Point/Class J-e Coupon Menu” after you login.

Eligible routes

  • Japan Airlines (JAL) International Routes
  • JALways International Routes

*Flights without a higher class of service are not eligible.
*For code-share flights operated by other carriers, flights and sectors that can be used for upgrade awards are restricted.
*Some other sectors may not be eligible. Eligible sectors/routes are subject to change.

Eligible tickets

<Tickets eligible for Upgrade Awards>
Tickets with booking classes J/C/D/Y/B/H/K/L/W printed in the CLASS column of tickets. (Executive class normal fares, JAL Business Saver fares, JAL Business Saver 14 fares, JAL Business Saver 28 Weekend Stay(from July 01, until March 31, 2010, onboard basis), Economy class normal fares, JAL Economy Saver Flex fares, JAL Economy Saver Premium fares, IATA PEX, JAL Economy Saver fares, JAL Goku 7 Select fares, etc.)

<Tickets not eligible for Upgrade Awards>
Tickets for individual or group inclusive tour fares, JAL Goku fares (excluding JAL Goku 7 Select fares), special discounted fares, JMB award tickets or tickets subject to special provisions.
*Certain types of fares are not eligible for upgrade irrespective of booking.

Required points for Upgrade

Required points for Upgrade are different depending on the route and the boarding class.

Required points (per sector)

Routes Before upgrade After upgrade Required points

JAL International Routes A

North America, South America, Europe
( including New York - Sao Paulo and
Vancouver - Mexico City routes)
Executive Class

First Class
12Points
Economy Class

Executive Class
8Points

JAL International Routes B

Hawaii, Guam, Asia, China, Korea, Oceania
( including Singapore - Kuala Lumpur routes)
Executive Class

First Class
6Points
Economy Class

Executive Class
5Points

Upgrade to Premium Economy is not applicable.
Upgrade from Premium Economy to Executive class is applicable.
The sector between Kona - Honolulu is not acceptable.

Restricted Travel Dates for Upgrades

Please refer to the "JAL Group International Upgrade Award Chart". (Restricted travel dates for upgrades using Upgrade Points are the same as the ones with using mileage.)
At other times, the number of the seats available for upgrades may be limited, or may not be available.
*Restricted Travel Dates for Awards are subject to change.


How to Request Upgrade with Upgrade Points

1. JAL website ···· Please make reservation after checking the amount of eligible Upgrade Points.
2. JMB Center/JMB Award    
Reservation Desk of your region. ···· Please contact the JMB Center/JMB Award Reservation Desk of your region.
Deadline For Application
Reservations

"Same Day Upgrade Application using Upgrade Points at the airport for JAL Group International Flights" may apply. Click here for details.

Taxes

【As of February, 2009】

Eligible Members

Class J-e Coupons can be used by the JMB member him/herself, member's spouse and applicable relatives specified in the JMB rules. When persons other than the member him/herself are requesting for upgrades using the Coupons at the airport on the day of departure, they must be accompanied by the member upon check in at the airport and the member must present his/her JMB membership card.


Conditions for Using Conditions for using Upgrade with Upgrade Points

Please refer to conditions when applying for awards through our website.

Validity and Changes

Upgrade are valid only for the flight and date originally reserved. Failure to travel on the reserved flight and date will result in forfaiture of the award. Only for the case of changes to reservation for the new flights is confirmed before boarding, upgrade will be available within its validity.